Responsible for the internet pages of SyntegonTechnology GmbH

Legal Note of Syntegon Technology GmbH

© Copyright
All rights reserved. Text, images, graphics, sound, animations and videos as well as the arrangement of the same on Syntegon websites are protected by copyright and other commercial protective rights. The content of these websites may not be copied, disseminated, altered or made accessible to third parties for commercial purposes. In addition, some Syntegon websites contain images that are subject to third-party copyrights.

Trademark information
Unless specified otherwise, all trademarks on Syntegon websites are protected by trademark law. This applies in particular to Syntegon brands, nameplates, company logos and emblems. The brands and design elements used on our pages are the intellectual property of Syntegon Technology GmbH, Germany.

Warranty information
This website was compiled with utmost care. Nonetheless, the accuracy or correctness of the information contained cannot be guaranteed. Any liability for damage resulting directly or indirectly from use of this website is precluded, unless caused intentionally or in gross negligence by Syntegon.

Licence information
The intellectual property contained in the Syntegon website such as patents, marks and copyrights, is protected. This website does not grant a licence for utilising the intellectual property of companies of Syntegon or third parties.

Online dispute resolution (ODR)
Information regarding online dispute resolution (ODR): The European Commission offers a platform for the resolution of online disputes. This platform is dedicated to facilitating the out-of-court settlement of disputes concerning contractual obligations in online sales and service agreements.

The platform can be found at http://ec.europa.eu/consumers/odr

We do not engage in out-of-court settlements before consumer arbitration bodies.

Privacy policy of Syntegon Technology GmbH for used Microsoft 365 modules (M 365)

Data protection policy of Syntegon Technology GmbH

1. Data Protection Notice
Syntegon Technology GmbH (hereinafter “Syntegon” or “We” or “Us”) welcomes you to our internet pages and mobile applications (together also referred to as “Online Offers”). We thank you for your interest in our company and our products.

2. Syntegon respects your privacy
The protection of your privacy throughout the course of processing personal data as well as the security of all business data is an important concern to us. We process personal data that was gathered during your visit of our Online Offers confidentially and only in accordance with statutory regulations.

Data protection and information security are included in our corporate policy.

3. Controller
Syntegon is the controller responsible for the processing of your data; exceptions are outlined in this data protection notice.

Our contact details are as follows:
Syntegon Technology GmbH
Stuttgarter Strasse 130
71332 Waiblingen
Germany

E-Mail: info@syntegon.com
Phone: +49 71 51 14-0

4. Collection, processing and usage of personal data
4.1. Processed categories of data
The following categories of data are processed:
• Communication data (company, name, telephone, e-mail, address, IP address)
• Contractual master data (e.g. contractual relationships, contractual or pro-duct interest)

4.2. Principles
Personal data consists of all information related to an identified or identifiable natural person, this includes, e.g. names, addresses, phone numbers, email addresses, contractual master data, contract accounting and payment data, which is an expression of a person's identity.

We collect, process and use personal data (including IP addresses) only when there is either a statutory legal basis to do so or if you have given your consent to the processing or use of personal data concerning this matter, e.g. by means of registration.

4.3. Processing purposes and legal basis
We as well as the service providers commissioned by us process your personal data for the following processing purposes:

4.3.1 Provision of these Online Offers
(Legal basis: Fulfillment of contractual obligations).

4.3.2 Resolving service disruptions as well as for security reasons.
(Legal bases: Fulfillment of our legal obligations within the scope of data security and legitimate interest in resolving service disruptions as well as in the protection of our offers).

4.3.3 Safeguarding and defending our rights.
(Legal basis: Legitimate interest on our part for safeguarding and defending our rights).

4.4. Log files
Each time you use the internet, your browser is transmitting certain information which we store in so-called log files.

We store log files to determine service disruptions and for security reasons (e.g., to investigate attack attempts) for a period of [30-60 days] and delete them afterwards. Log files which need to be maintained for evidence purposes are excluded from deletion until the respective incident is resolved and may, on a case-by-case basis, be passed on to investigating authorities.

Log files are also used for analysis purposes (without the IP address or without the complete IP address) see module “Advertisements and/or market research (including web analysis, no customer surveys)”.

In log files, the following information is saved:
-IP address (internet protocol address) of the terminal device used to access the Online Offer;
-Internet address of the website from which the Online Offer is accessed (so-called URL of origin or referrer URL);
-Name of the service provider which was used to access the Online Offer;
-Name of the files or information accessed;
-Date and time as well as duration of recalling the data;
-Amount of data transferred;
-Operating system and information on the internet browser used, including add-ons installed (e.g., Flash Player);
-http status code (e.g., “Request successful” or “File requested not found”).

4.5. Children
This Online Offer is not meant for children under 16 years of age.

4.6. Data transfer
4.6.1. Data transfer to other controllers
Principally, your personal data is forwarded to other controllers only if required for the fulfillment of a contractual obligation, or if we ourselves, or a third party, have a legitimate interest in the data transfer, or if you have given your consent. Particulars on the legal basis and the recipients or categories of recipients can be found in the Section – Processing purposes and legal basis.

Additionally, data may be transferred to other controllers when we are obliged to do so due to statutory regulations or enforceable administrative or judicial orders.

4.6.2. Service providers (general)
We involve external service providers with tasks such as sales and marketing services, programming and data hosting. We have chosen those service providers carefully and monitor them on a regular basis, especially regarding their diligent handling of and protection of the data that they store. All service providers are obliged to maintain confidentiality and to comply to the statutory provisions.

4.7. Transfer to recipients outside the EEA
We might transfer personal data to recipients located outside the EEA into so-called third countries.

In such cases, prior to the transfer we ensure that either the data recipient provides an appropriate level of data protection or that you have consented to the transfer.

You are entitled to receive an overview of third country recipients and a copy of the specifically agreed-to provisions securing an appropriate level of data protection. For this purpose, please use the statements made in the Contact section.

4.8. Duration of storage; retention periods
Principally, we store your data for as long as it is necessary to render our Online Offers and connected services or for as long as we have a legitimate interest in storing the data (e.g. we might still have a legitimate interest in postal mail marketing after fulfillment of our contractual obligations). In all other cases we delete your personal data with the exception of data we are obliged to store for the fulfillment of legal obligations (e.g. due to retention periods under the tax and commercial codes we are obliged to have documents such as contracts and invoices available for a certain period of time).

Tracking is possible using different technologies. In particular, we process information using pixel technology and/or during log file analysis.

5.2. Categories
We distinguish between cookies that are mandatorily required for the technical functions of the online service and such cookies and tracking mechanisms that are not mandatorily required for the technical function of the online service.

It is generally possible to use the online service without any cookies that serve non-technical purposes.

5.2.1 Technically required cookies
By technically required cookies we mean cookies without those the technical provision of the online service cannot be ensured. These include e.g. cookies that store data to ensure smooth reproduction of video or audio footage.
Such cookies will be deleted when you leave the website.

5.2.2. Cookies and tracking mechanisms that are technically not required
We only use such cookies and tracking mechanisms if you have given us your prior consent in each case. We distinguish between two sub-categories with regard to these cookies and tracking mechanisms:

5.3. Convenience cookies
These cookies facilitate operation and thus allow you to browse our online service more comfortably; e.g. your language settings may be included in these cookies.

5.4. Marketing cookies and tracking mechanisms
By using marketing cookies and tracking mechanisms we and our partners are able to show you offerings based on your interests, resulting from an analysis of your user behaviour:

- Statistics:
By using statistical tools, we measure e.g. the number of your page views.

- Conversion tracking:
Our conversion tracking partners place a cookie on your computer (“conversion cookie”) if you accessed our website via an advertisement of the respective partner. Normally these cookies are no longer valid after 30 days. If you visit certain pages of our website and the cookie has not yet expired, we and the relevant conversion partner can recognize that a certain user clicked on the advertisement and thereby was redirected to our website. The information obtained by means of the conversion cookie serves the purpose of compiling conversion statistics and recording the total number of users who clicked on the respective advertisement and were redirected to a website with a conversion tracking tag.

- Retargeting:
These tools create user profiles by means of advertising cookies or third-party advertising cook-ies so called "web beacons" (in-visible graphics that are also called pixels or tracking pixels), or by means of comparable technologies. These are used for interest-based advertising and to control the frequency with which the user looks at cer-tain advertisements. The rele-vant provider is the controller responsible for the processing of data in connection with the tool. The providers of the tools might disclose information also to third parties for the purposes mentioned above. Please note the data protection notices of the relevant provider in this con-text.

Please note that using the tools might include transfer of your data to recipients outside of the EEA where there is no adequate level of data protection pursuant to the GDPR (e.g. the USA). For more details in this respect please refer to the following description of the individual marketing tools.

5.4.1. Google Analytics
Provider: Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA
Function: Analysis of user behavior (page retrievals, number of visitors and visits, downloads), creation of pseudonymous user profiles based on cross-device information of logged-in Google users (cross-device tracking), enrichment of pseudonymous user data with target group-specific information provided by Google, retargeting, UX testing, conversion tracking and retargeting in conjunction with Google Ads

5.4.2. Google Tag Manager
Provider: Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA
Function: Administration of website tags via a user interface, integration of program codes on our websites

5.4.3. Hubspot
Provider: HubSpot Germany GmbH, Unter den Linden 26, 10117 Berlin, Germany
Function: Control and analyse user comfort and behaviour (page impressions, number and time of the session, downloads, A/B testing, manage browser login and login data) For more information about how Hubspot handles the data transferred, please see Hubspot's privacy policy : https://www.hubspot.com/

5.4.4. LinkedIn Insights tag
We use conversion tracking technology on our website and the retargeting feature of LinkedIn Corporation, 1000 West Maude Avenue, Sunnyvale, CA 94085, USA.
This technology enables us to display personalized ads on LinkedIn to visitors to this site. Anonymous ad performance reports and website interaction information can also be generated. This is possible by including the LinkedIn Insight tag on this website, which connects to the LinkedIn server when the website is visited and the visitor is logged into their LinkedIn account.
For more information about data collection and use, and to understand your choices and rights regarding privacy, please read LinkedIn's privacy policy: https://www.linkedin.com/legal/privacy-policy. If you are logged in to LinkedIn, you may opt out of the collection of your personal information at any time by following this link: https://www.linkedin.com/psettings/enhanced-advertising.

5.5. Management of cookies and tracking mechanisms
You can manage your cookie and tracking mechanism settings in the browser and/or our privacy settings.

Note: The settings you have made refer only to the browser used in each case.

5.5.1. Deactivation of all cookies
If you wish to deactivate all cookies, please deactivate cookies in your browser settings. Please note that this may affect the functionality of the website.

5.5.2. Management of your settings with regard to cookies and tracking mechanisms not required technically
When visiting our websites, you will be asked in a cookie layer whether you consent to our using of any convenience cookies, marketing cookies or tracking mechanisms, respectively.

In our privacy settings, you may withdraw the consent with effect for the future or grant your consent at a later point in time.

6. External links
Our Online Offers may contain links to third party internet pages – by providers who are not related to us. Upon clicking on the link, we have no influence on the collecting, processing and use of personal data possibly transmitted by clicking on the link to the third party (such as the IP address or the URL of the site on which the link is located) as the conduct of third parties is naturally beyond our supervision. We do not assume responsibility for the processing of personal data by third parties.

7. Security
Our employees and the companies providing services on our behalf, are obliged to confidentiality and to compliance with the applicable data protection laws.

We take all necessary technical and organizational measures to ensure an appropriate level of security and to protect your data that are administrated by us especially from the risks of unintended or unlawful destruction, manipulation, loss, change or unauthorized disclosure or unauthorized access. Our security measures are, pursuant to technological progress, constantly being improved.

8. User rights
To enforce your rights, please use the details provided in the Contact section. In doing so, please ensure that an unambiguous identification of your person is possible.

Right to information and access:
You have the right to obtain confirmation from us about whether or not your personal data is being processed, and, if this is the case, access to your personal data.

Right to correction and deletion:
You have the right to obtain the rectification or completion of inaccurate personal data or deletion of your data as far as statutory requirements are fulfilled.

This does not apply to data which is necessary for billing or accounting purposes or which is subject to a statutory retention period. If access to such data is not required, however, its processing is restricted (see the following).

Restriction of processing:
You have the right to demand for – as far as statutory requirements are fulfilled – restriction of the processing of your data.

Data portability:
You are entitled to receive data that you have provided to us in a structured, commonly used and machine-readable format or – if technically feasible – to demand that we transfer those data to a third party.

Objection to data processing based on the legal basis of “legitimate interest”:
In addition, you have the right to object to the processing of your personal data at any time, insofar as this is based on legitimate interest. We will then terminate the processing of your data, unless we demonstrate compelling legitimate grounds according to legal requirements which override your rights.

Withdrawal of consent:
In case you consented to the processing of your data, you have the right to revoke this consent at any time with effect for the future. The lawfulness of data processing prior to your withdrawal remains unchanged.

Right to lodge complaint with supervisory authority:
You have the right to lodge a complaint with a supervisory authority. You can appeal to the supervisory authority which is responsible for your place of residence or your state of residency or to the supervisory authority responsible for us. This is:

State Commissioner for Data Protection and Freedom of Information

Address:
Lautenschlagerstraße 20
70173 Stuttgart
Germany

Postal address:
P.O. Box 10 29 32
70025 Stuttgart
Germany

Phone: +49 711 / 615541-0
Fax: +49 711 / 615541-15

E-Mail: poststelle@lfdi.bwl.de

9. Changes to the Data Protection Notice
We reserve the right to change our security and data protection measures. In such cases, we will amend our data protection notice accordingly. Please, therefore, notice the current version of our data protection notice, as this is subject to changes.

10. Contact
If you wish to contact us, please find us at the address stated in the “Controller” section.

To assert your rights and to notify data protection incidents please the following link: https://www.bkms-system.net/syntegon.

For suggestions and complaints regarding the processing of your personal data we recommend that you contact our data protection officer:

Data Protection Officer
Information Security and Privacy (PA/DSO)
Syntegon Technology GmbH
Postfach 11 27
71301 Waiblingen
Germany

or

E-Mail: dpo@syntegon.com

Effective date: 2024.03.18