
Service Agreements
Find out more about our Service Agreements here.
The details of your product's manufacturing and packaging process determine its success and ultimately the success of your brand. At Syntegon, we understand these subtleties. Our packaging solutions for cookies and crackers are more than just machines – they protect your brand integrity and ensure the quality you and your customers expect.
Together, we can turn challenges into new opportunities with our systems. Syntegon's highly efficient packaging solutions draw from an extensive portfolio of handling and flow-wrapping machines, cartoners and case packers. These machines can be combined to create customized turnkey packaging systems. Individual process steps can also be easily integrated into existing production lines. Syntegon packaging machines process your cookies and crackers with all the care they deserve. This minimizes product loss, maximizes uptime and ensures consistent quality.
Experience Syntegon's innovative technology – so that every cookie can fulfil its promise to your customers. Find out today how we can support you. As your strategic partner, we're not entirely satisfied until you are.
Every cookie and every cracker deserves a flawless appearance. Our innovative packaging systems set new standards and overcome even the most difficult challenges – so that your products are as irresistible to consumers as they are when they are first packaged.
The moment the consumer opens the pack and tastes the very first cookie is the moment they decide whether or not to buy your product again. Incorrect product handling, leaking seal seams or inadequate transport packaging can result in a negative consumer experience.
With Syntegon's packaging system solutions, you can be sure that every biscuit, cookie and every cracker will reach consumers in perfect condition – making a lasting, positive impression every time.
No two products are the same: whether round or square, filled or sandwich cookies, with sprinkles or covered in the finest chocolate. Syntegon offers flexible technologies that adapt seamlessly to specific requirements and to guarantee maximum flexibility in terms of packaging style and format sizes.
Whether delicate cookies or robust crackers, with our solutions you can pack products either flat-stacked, standing upright on edge or in trays. Efficiently and without compromising on speed, flexibility and quality.
Product losses are more than just numbers. They result in lost sales, wasted resources and a missed opportunity for enjoyment. We know that every cookie and every cracker is valuable. With Syntegon's integrated packaging solutions, you can minimize breakage and avoid product damage.
Our solutions ensure that your cookies are handled with care. We treat each and every cookie with the care it deserves – while maximizing your profit margin.
Not all cookies are the same. Round or square, filled or chocolate-coated, sandwich cookies or plain crackers: your products are unique. And so are our packaging systems.
Let's find the perfect packaging solution for your cookies and crackers!
If you can't find what you're looking for straight away, contact us with your specific requirements and our experts will advise you individually on the best packaging solutions. Alternatively, you can download our comprehensive white paper to discover more options.
Syntegon's innovative packaging solutions are designed to meet the extensive requirements of the modern cookie and cracker sector. Whether you need unmatched precision for the highest product quality, maximum flexibility more sustainable packaging options, our team will help you find the best possible solution. Are you ready to take your production to the next level?
Let's talk about how Syntegon can support you in meeting your specific requirements.
Our on-edge handling technology optimizes the packaging process for biscuits, cookies and crackers. The products are placed on their edges and transported upright through the packaging process. The result is that product breakage is low while system efficiency is high. Vibratory channels ensure, even controlled feeding and act as a buffer.
Our technology offers you these benefits:
Delicate treats such as chocolate-coated cookies require special care: They are often transported lying flat through the packaging process. Their structure poses a particular challenge not only during production, but also during packaging. With our flat handling solutions, cookies of all kinds can be packaged safely.
Our technology offers you these benefits:
With our pick & place solutions, we are setting new standards in packaging automation. You can eliminate repetitive manual tasks while increasing quality. We offer the very best technologies for packaging cookies and crackers. Choose from a wide range of gripping tools to find the most gentle solution for your product.
Our technology offers you these benefits:
This Syntegon solution is ideal for small cookies, savoury crackers or colourful wafer mixes. The free-flowing products are weighed and filled vertically into block-bottom bags, stand-up pouches, or pillow bags and then sealed airtight. Vertical handling is also ideal for packaging cookies and crackers into small portion packs for on-the-go consumption.
Vertical handling offers you these benefits:
New products, changing pack sizes or seasonal marketing campaigns? You need a packaging solution that can always keep pace! Syntegon offers complete seamless systems from a single source – from distribution, to product infeed all the way to case packing. Highly flexible processes with short changeover times and vertical restarts ensure efficiency and flexibility.
Our flexibility offers you these benefits:
Nothing beats freshly baked cookies and crispy crackers. We see it as our job to use the most innovative sealing technologies to ensure that your products arrive at the customer as crispy as they were packaged. Syntegon has developed a range of sealing technologies to achieve a high level of tightness – also ideal for sustainable packaging materials.
Our sealing technologies offer you these advantages:
Syntegon's innovative packaging lines are transforming production for leading brands in the cookie and cracker industry. Experience our cutting-edge technology in action – designed to meet the demands of state-of-the-art production environments – and let our expertise in integrated, automated packaging lines win you over.
Find out more about our Syntegon solutions in the video.
Our customers rely on Syntegon’s advanced packaging solutions to elevate their production efficiency, protect product quality, and achieve their sustainability goals. Discover how companies in the cookie and cracker industry have transformed their operations with our technology and expertise.
"Knowing each other’s business for more than 25 years is a great advantage and translates into an open and trustful business and personal relationship"
Sir Boyd Tunnock, CEO of Thomas Tunnock Ltd.
"We highly appreciate that Syntegon is represented locally by a team of specialists. For us, this is definitely a major advantage. Production is now in the safe hands of Syntegon service technicians and two experts, who have been trained on this specific system and its technologies"
Hector Laing, Manager of the gluten free factory at Nairn’s Oatcakes Ltd.
"Besides being able to rely on cutting edge technology, we are also very happy with the relationship with Syntegon and enjoy having a strong partner at our side"
Delroy M. Walsh, Operations Manager at Wibisco
When it comes to investing in packaging machines for cookies and crackers, Syntegon offers you security. Our solutions, specially developed for delicate baked goods, are designed from the start for reliability, compliance, and sustainable support.
This enables you to confidently meet industry-specific standards, maintain product integrity, minimize operational risks, and ensure long-term performance.
Discover how our comprehensive service portfolio supports you at every step of your cookie and cracker production.
Find out more about our Service Agreements here.
Find out more about Digital Solutions here.
Find out more about Parts here.
Find out more about Maintenance here.
Find out more about Technical Support here.
Find out more about Modernizations here.
Find out more about our Training here.
Find out more about our Expert Services here.
Finding the perfect packaging solution for cookies, biscuits, and crackers involves many considerations. Here, we answer common industry questions to help guide your decision-making process. For more in-depth information, download our comprehensive Cookie and Cracker Industry Whitepaper, or reach out to our team of experts for personalized support.
Choosing the right packaging machine for cookies, biscuits and crackers depends on factors such as production volume, product type and packaging type. Syntegon offers a range of flexible solutions, from single cookie packaging machines to high-speed systems that can handle multiple formats. To find out more, read our white paper on the cookie and cracker industry, or contact our team for personalised advice.
Syntegon's packaging machines are designed to maximise efficiency, reduce material waste and maintain product integrity. Flexible technology enables the use of sustainable packaging materials for cookies and crackers, and precise handling helps minimise downtime and avoid breakage. For specific strategies that are right for your operation, contact a Syntegon expert.
Yes, Syntegon offers versatile packaging systems that can efficiently pack biscuits, cookies and crackers. Our solutions include packaging machines and adaptable systems that can pack multiple product types in different ways, helping you optimise your operations across all product lines. Whether for pouch packaging, stacked or in trays, flat handling or on-edge, you can access detailed insight in our whitepaper or contact our team to discuss your specific requirements.
Syntegon offers a wide range of packaging types, including flow-wrapping, tray packs and customised packaging options. Our cookie packaging machines allow seamless changeover between formats, ensuring the flexibility to adapt to volatile market demands. For a full breakdown of packaging types, please download our white paper or contact our team for expert advice.
Syntegon equipment meets strict industry standards, including GMP regulations for hygiene and safety. Our machines are designed to be easy to clean and ensure operator safety, making them ideal for food-grade environments. If you require further details on compliance and certification, please contact one of our experts to ensure that all your requirements are met.
Syntegon's service agreements are tailor-made solutions designed to maximize the service life, performance and reliability of your packaging equipment. They offer more than a standard warranty and cover not only defects, but also wear and tear of day-to-day operation. Our agreements minimize your production risk, improve predictability and simplify complex processes - all at a fixed price. Additionally, they come in different levels and can be individually adapted to your operational requirements.
Our service agreements meet your needs if you want to optimize the performance and reliability of your systems, seek more planning security and cost control and want to benefit from a tailored maintenance strategy. For detailed advice on how our service agreements can meet your specific needs, contact our team of experts. Together we will develop the optimum solution for your operation.
Trends and challenges in packaging technologies for fragile products.
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Learn how Syntegon’s flexible, hygienic packaging system helped Nairn’s deliver fragile gluten-free oatcakes with minimal waste.
See how Tunnock’s boosted output with Syntegon’s high-speed, space-saving flow wrapping system for premium biscuits.
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